Emotional intelligence in modern management

Emotional intelligence (often shortened to EI or EQ) is the ability to understand and manage your own emotions, and to recognise and influence the emotions of others.
70-20-10 vs 3-to-1 learning model

Two models have shaped how we think about development at work 70-20-10 and, more recently, 3-to-1. While they’re different in design, both aim to help people learn through real-world experience, not just formal training. Here’s how they compare.
How to do a gap analysis for career development

Whether you’re planning a career change, aiming for a promotion, or preparing for a new role, a gap analysis for career development can help you focus your professional growth and make confident decisions about your next steps.
